1. What does Gifts2Manila.com offer?
Gifts2Manila.com enables you to send thoughtful gifts to your loved ones anywhere in the Philippines. From flowers, chocolates, and stuffed toys to food and personalized items, you can select from our curated gift options. Simply place your order online, make your payment, and we’ll ensure your gift is delivered to your specified location and date.

2. How can I place an order or make a payment?
Placing an order is simple. Visit our website, browse through our product categories, and add items to your cart. Follow the checkout process, where you can make payments using various secure options. For detailed steps, refer to the Ordering Process page.

3. Can I phone or fax my order?
No, all orders must be placed online through our secure website. This ensures accurate information and secure processing of payments, including your credit card details.

4. Which credit cards does Gifts2Manila.com accept?
We accept all major credit cards, including MasterCard and Visa (Philippine-issued and international). Payments via PayPal are also accepted for your convenience.

5. Is my credit card information secure?
Yes, your credit card details are processed through SSL (Secure Sockets Layer) encryption, ensuring that all transactions are safe and secure. SSL encryption protects sensitive data during transmission, giving you peace of mind when shopping with us.

6. How can I confirm that my order has been placed correctly?
Once your order is registered, you will receive a confirmation email with your order details. Please review this email carefully. If any corrections are needed, contact us immediately for assistance.

7. From where are the items sourced?
All products available on Gifts2Manila.com are sourced from reputable stores in Metro Manila to ensure high quality. Food items are directly prepared and delivered from the respective restaurants mentioned on our website.

8. How long does it take to deliver the gift after payment?

• Metro Manila: Same-day delivery is available for orders placed before 10 AM Manila time.
• Provinces: Delivery is made the next day for orders placed within the cutoff time. You can also specify a delivery date during checkout.

9. How will I know my gift has been shipped?
You will receive an email confirmation once your gift has been shipped. Additionally, you can track your order status by logging into your My Account section on our website.

10. Can I send a personalized message with the gift?
Absolutely! Include your personalized message in the “Your Personalized Message” box during checkout. Your message will be delivered along with the gift to add a personal touch.

11. Can I schedule a gift delivery for a specific date?
Yes, you can select a specific delivery date during the ordering process. We will ensure the gift is delivered on the date you specify.

12. How do I check the current status of my orders?
To review the status of your orders:

1. Log in to your account on Gifts2Manila.com.
2. Click on My Account at the top right corner of the page.
3. Access the link to your order number to view its status. You can see details of both pending and fulfilled orders.

If you have further questions or need assistance, feel free to contact us at info@gifts2manila.com.